Customer Relationship Management (CRM)
Maxima has over 10 years experience of delivering Customer Relationship Management (CRM) solutions over a range of technologies - and with a proven track record of client success.
Our clients include such well known organisations as Amey, Balfour Beatty, East Midlands Development Agency, Hanson, Kingspan and Pearson Publishing.
Our experienced team of CRM professionals have delivered over 100 CRM implementations, guiding clients through every stage of a CRM project - from developing the business case, gathering requirements, aligning the business processes and product selection through to the various stages of implementation, training and support.
We partner with two of the market-leading CRM solutions;
- Microsoft Dynamics CRM - the complete and affordable CRM solution used from within Microsoft Outlook - the tool your sales, marketing and customer service teams already use each and every day
- Pivotal CRM - a full suite of applications for sales, marketing, service, partner relationship management and interactive selling
so that you can evaluate and select the right product for your business needs.
